Ministry of Gender, Labour and Social Development: 4 Operations Officer Jobs 2019
Job Title: Operations Officer (4 Jobs
Organisation: Ministry of Gender, Labour and Social Development (MGLSD)
Project Name: Expanding Social Protection (ESP) Programme
Duty Station: Kampala, Mbarara, Kyenjojo and Mbale, Uganda
Reports to: Operations/RTSU Coordinator
About US:
The Ministry of Gender, Labour and Social Development (MGLSD), through its Programme Management Unit (PMU) is implementing the second Phase of the Expanding Social Protection Programme (ESPII). The goal of ESP is to reduce chronic poverty and improve life chances for poor men, women and children in Uganda. The programme aims to embed a national social protection system, including social assistance for the poorest and most vulnerable, as a core element of Uganda’s national planning and budgeting processes. A core element of the Programme is the Social Assistance Grants for Empowerment (SAGE) under which government provides the Senior Citizens Grant to older persons. Government with support from Development partners is currently in the process of rolling out the Senior Citizens Grant to all districts in the country.
Job Summary: The Operations Officer will provide technical and operational support to the district. The incumbent ensures implementation, coordination, reporting, trainings, registration, enrolment, payments, grievance and complaints management, change management and compliance with Expanding Social Protection Programme Guidelines.
Key Duties and Responsibilities:
- Oversee the registration and verification of eligible Beneficiaries in collaboration with Local Government
- Oversee the enrolment of clients into the programme including the issuing of any tokens required to access payments (e.g. SIM cards or Smart Cards) in collaboration with Payment Service Provider (PSP)
- Monitor service delivery to ensure quality, accountability and systems improvement
- In coordination with MIS, enable systematic and efficient data collection, sharing of best practices and lessons learnt
- Provide input to the production of RTSU reports, work plans, evaluation reports and document best practices for ESP internal reference
- Responsible for ensuring a good working relationship between the regional and district level implementation structures of SAGE.
- Conduct periodic district reviews and visits to ensure proper coordination and delivery of services
- Coordinate submission of relevant reports by districts and ensure timely information sharing and provision of feedback to districts.
Qualifications, Skills and Experience:
- The ideal candidate must hold a Bachelor’s degree in Social Works and Social Administration, Development Studies, Adult and Community Education, Social Sciences, Public Administration or an equivalent profession.
- Possession of a post graduate diploma in a relevant field will be an added advantage.
- At least three (3) years’ relevant experience in community programming or development.
- Previous experience of working with governments, non-governmental organizations and/or research institutions in Uganda.
How to Apply:
All suitably qualified and interested candidates should send application letters, detailed CV, names and addresses of three referees along with the relevant certified copies of academic transcripts, certificates to: Permanent Secretary, Ministry of Gender, Labour and Social Development Headquarters (Security Registry) on second (2) Floor Plot 2, Simbamanyo House, George Street P.O Box 7136, Kampala, Uganda.
Deadline: 23rd August 2019 by 11:00am