Latest Job Vacancy At Hunger Fighters Uganda – No Experience Help Desk Assistant

By | December 19, 2019

Organisation:  Hunger Fighters Uganda

Reports to: Administrative
Assistant Hunger Fighters Uganda, is WFP Cooperating Partners for General Food Assistance in Nakivale/Oruchinga and Kyangwali Refugee settlements.

Key Duties and Responsibilities: ·Be the first point of contact for all office clients and escalate concerns at a complex nature to the immediate supervisor for
advice and guidance.·  Ensure all relevant information is in order to
prioritize and resolve request is obtained and evaluated.·       Log, monitor and resolve routine client complaints,
escalate to the immediate supervisor.· Organize client’s feedback; raise any issues or concerns with the immediate supervisor.· Ensure events, requirements are carried out by
relevant team where required.· Run reports and analyze help desk data as required.· Manage day to
day administration and filling as required.· Participate in the performance development review (PDR) process as arranged by relevant authorities·Actively support equality

Qualifications, Skills and Experience:· The ideal applicant must hold a High school Diploma or relevant qualification with two years proven experience in a similar role.·Good understanding of office administration and basic
bookkeeping practices.·Superb written and verbal communication skill.·Excellent Organizational and multi-tasking abilities.·Strong knowledge of MS office programs/ExcelAll Applications should be
addressed to The Head of Human Resource, Hunger Fighters Uganda,
P.O Box, 28175, Kampala Hand delivered to Hunger Fighters Uganda
Mbarara Field Office at Nkokonjeru or /Head Office located Hoima Road, about
200metres Off the Kampala Northern bypass, Next to Africa Oil Station.Note: HFU offers equal
opportunities to both women and men

Deadline: 23rd December 2019 at 17:00pm